SAP Knowledge Base Article - Public

3339535 - Images Do Not Appear In Visit Notes Summary

Symptom

After adding an image to the Visit Notes, the image is not appearing when generating a PDF summary.

Environment

SAP Cloud for Customer

Cause

This is currently a limitation.  Images from Notes will not appear in the Visit summary.  This has been added to the development roadmap and will be added in a future release.

Resolution

 Expected system behaviour.

Keywords

visit summary, visit pdf, visit notes , KBA , image, visit, notes, summary, pdf , LOD-CRM-PM-SLS , C4C Product Management - Sales , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions