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SAP Knowledge Base Article - PreviewSymptom
You have the option to 'Use Existing Account' during lead conversion in addition to the creation and selecting an account from the duplicate check.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2305 ; SAP Cloud for Customer core applications 2308 ; SAP Cloud for Customer core applications 2311
Keywords
Use Existing Account, Use Existing Contact, Covert to Account & Contact, Lead, New Lead , KBA , use existing contact, covert to account , use existing account, lead, new lead , LOD-CRM-LM , Lead Management , LOD-CRM-ACC , Account , Product Enhancement
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