SAP Knowledge Base Article - Public

3339644 - How to change the URL subdomain for a SAP Datasphere tenant?


It's required to adjust the URL subdomain of a "SAP Managed" SAP Datasphere tenant.

For "Customer managed via BTP" SAP Datasphere tenants, see KBA 3306029


SAP Datasphere


Service Request Template


To update existing SAP Datasphere Tenant URL (Only available for SAP Managed tenants):

  1. Create a ticket via SAP for Me selecting "Component" as "DS-PROV" and use following template as "Description":

"Following KBA 3339644, I, as the tenant owner admin rights, would like to request URL change for my existing SAP Datasphere tenant managed by SAP.
I, being the SAP Datasphere tenant's owner, understand that URL change means receiving a completely new tenant.
So the existing tenant will be deleted, and a new tenant with expected URL will be provisioned.

    • Existing SAP Datasphere tenant URL FOR DELETION: <existing_url>
    • Expected SAP Datasphere tenant URL FOR PROVISIONING: <expected_new_url>              "

For scenarios WITHOUT object migration:
"I confirm a migration period is not necessary, because there are no objects to be migrated from old to new tenant.
Therefore, proceed with immediate old tenant deletion."

For scenariso WITH object migration:
In case migration period is required to transport objects from old to new tenant, adjust the text above with the template below:
"I am aware there is a non extendable period of 30 days for data migration between old and new tenants. 
I accept the responsibility for the migration of content and data between the existing and new tenant.
I also understand that SAP will not perform the content and data migration."

    SAP Support will then proceed the request and update once completed. 

    For tenants which are Customer Managed via BTP Cockpit this is currently not supported, see KBA 3306029 - How to change the URL subdomain for a CPEA SAP Datasphere tenant?


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