Symptom
- "Parent source does not exist" error shows when exporting story from one SAP Analytic Cloud (SAC) tenant to another via Content Network storage or .tgz file
Environment
- SAP Analytics Cloud (Enterprise) 2023
Reproducing the Issue
- In source tenant, export the story to Content Network. (Same issue when throught .tgz file, here take Content Network as example)
- Go to Transport/Import/Content Network Storage, select the package,
Import option is set to "Overwrite objects and data", make sure select story but not select any parent folder. - Click import.
=> Import failed with error: "Parent source does not exist".
Cause
- The parent folder doesnot exist in target tenant.
- Parent folder with same ID should exists in target tenant, or the error will shows, this is by design behavior.
Resolution
Select parent folder.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, , sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, unexpected , KBA , LOD-ANA-ACN , SAC Content Network , Problem
Product
SAP Analytics Cloud 1.0