SAP Knowledge Base Article - Public

3339741 - "Parent source does not exist" error shows when exporting story from one SAP Analytic Cloud tenant to another

Symptom

  • "Parent source does not exist" error shows when exporting story from one SAP Analytic Cloud (SAC) tenant to another via Content Network storage or .tgz file

Environment

  • SAP Analytics Cloud (Enterprise) 2023

Reproducing the Issue

  1. In source tenant, export the story to Content Network. (Same issue when throught .tgz file, here take Content Network as example)
  2. Go to Transport/Import/Content Network Storage, select the package,
    Import option is set to "Overwrite objects and data", make sure select story but not select any parent folder.
  3. Click import.
    => Import failed with error: "Parent source does not exist".

Cause

  • The parent folder doesnot exist in target tenant. 
  • Parent folder with same ID should exists in target tenant, or the error will shows, this is by design behavior.

Resolution

Select parent folder.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, , sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, unexpected , KBA , LOD-ANA-ACN , SAC Content Network , Problem

Product

SAP Analytics Cloud 1.0