SAP Knowledge Base Article - Preview

3339790 - ARM - Lock and Unlock requests are not updating the user group and validity dates

Symptom

The Lock Account and Unlock User account requests in GRC are not functioning properly after upgrading to SP18 in GRC 12.0 (Version 752). The user accounts are getting locked and unlocked via the Lock/Unlock request, but the user group and the validity dates are not getting updated according to the changes made in the request. The scenario was working as expected before the SP18 upgrade.


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Environment

GRC Access control  12.0

Product

SAP Access Control 12.0 ; SAP Access Control 12.0 for SAP S/4HANA

Keywords

SP18, Lock request Unlock Request, User Group, Validity Dates, Change request , KBA , GRC-SAC-ARQ , Access Request , Problem

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