SAP Knowledge Base Article - Preview

3339790 - ARM Lock and Unlock requests are not updating the user group and validity dates

Symptom

The Lock Account and Unlock User account requests in GRC are not functioning properly after the SP18 upgrade in GRC 12.0 (Version 752). The user accounts are getting locked and unlocked but the user group and the validity dates are not getting updated as per the request. It was working fine before the SP18 upgrade.


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Environment

GRC 12

Product

SAP Access Control 12.0 ; SAP Access Control 12.0 for SAP S/4HANA

Keywords

KBA , GRC-SAC-ARQ , Access Request , Problem

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