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SAP Knowledge Base Article - PublicSymptom
Certificate of Completion still showing old certificate for certain users in learning history
Environment
SAP SuccessFactors Learning
Cause
The new certificate has been updated for the Item but not for the class linked to that Item.
Resolution
- Update new certificate for both the item and the class that is linked to that item.
- This will ensure all users get updated with the new certificate in the users learning history.
Keywords
Certificate of Completion, Learning history, Certificate, Learning Certificate, Old Certificate, New Certificate. , KBA , LOD-SF-LMS-ITE , Items , Problem
Product
SAP SuccessFactors Learning all versions
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