SAP Knowledge Base Article - Public

3340055 - Error "Please login to correct URL." when trying to access Successfactors

Symptom

Not able to login to instance while using standard login URL

Environment

SAP SuccessFactors HXM Core

Reproducing the Issue

1. Attempt to login by selecting standard URL with parameters  https://hcm**preview.sapsf.eu/login?company=*********&loginMethod=PWD

2. Authentication is not possible as there is an error "Please login to correct URL.".

Cause

"Only allow request to Reverse Proxy" is enabled in provisioning -> company settings.

Resolution

Disable reverse proxy to login with standard URLs or login using reverse proxy URL. 

See Also

2088150 - Troubleshooting Login Issues for SAP SuccessFactors HXM Suite - SAP ONE Support Launchpad

2088883 - [SSO] Missing Credentials Error when Partial Single Sign-On is Installed - BizX Platform - SAP ONE Support Launchpad

2877392 - Users are not able to login into SAP SuccessFactors - SAP ONE Support Launchpad

2089491 - Reverse Proxy feature - SAP ONE Support Launchpad

Keywords

Reverse Proxy, Please login to correct URL, PWD login, Cannot login, URL, SSO , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , LOD-SF-PLT-SAM , SAML SSO First Time Setup , LOD-SF-PLT-PRVR , Manage Provisioning , Problem

Product

SAP SuccessFactors HCM Core all versions