SAP Knowledge Base Article - Public

3340165 - Ship-To Location not Filled in the B2B Supplier Invoice

Symptom

You have released the customer invoice and system creates B2B supplier invoice automatically however Ship-To location appears blank.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Company A and Company B are connected via Webservices
  2. Company A sends a Purchase Order to Company B with a Ship to Location of a 3rd Party Warehouse provider. Externally managed location is maintained in the Logistic layout
  3. A Sales Order is created automatically in Company B. (Ship to Location is clearly seen in the Sales Order and also the Delivery)
  4. Outbound Delivery is performed and a Customer invoice is Posted in the Company B
  5. In the Company A, delivery document is created in the Third party Logistics Work Center 
  6. External Reference ID is added with the prefix and is saved  
  7. Inbound delivery is created and is released in Company A
  8. When a Customer invoice is posted Company B,system creates Supplier invoice in Company A 
  9. However Ship to is missing in the supplier invoice

Cause

For B2B messages, the Ship-To location information is not sent and therefore cannot be defaulted. Additionally, there is a new requirement to read this information from the Purchase Order item instead of the product recipient party, as the latter does not provide the necessary information.

Resolution

Our development team is aware of this and has already added it to the work schedule. The problem will be resolved in a future release. In the meantime, customers can manually enter the Ship-To location and post the invoice as a workaround.

Keywords

Ship-To location not filled in B2B supplier invoice; Ship-To location is blank. , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2205 ; SAP Business ByDesign 2305 ; SAP Business ByDesign 2308