SAP Knowledge Base Article - Public

3340187 - Order to Cash Dashboard not available

Symptom

When selecting the Order to Cash Dashboard app, the following message is displayed: "It seems your profile is not configured for this system".

Environment

  • Sales and Distribution (SD)
  • SAP S/4HANA Cloud All versions 

Reproducing the Issue

  1. Logon to the launchpad with role SAP_BR_SALES_MANAGER assigned.
  2. Navigate to the tile group Sales Analytics.
  3. Select tile Order to Cash Dashboard
  4. Message is displayed: "It seems your profile is not configured for this system ".

Cause

The user has not been synchronized from SAP S/4HANA Cloud to embedded SAP Analytics Cloud (SAC) system.

Resolution

Please revert to the following KBA for steps to resolve the issue:

2978817 - It seems your profile is not configured for this system - Embedded Analytics not working in SAP S/4HANA Cloud

Keywords

F4663, S4HANA Cloud, S/4 Cloud, SAC, Embedded SAC,  S/4 HANA Cloud, embedded analytics, sap analytics cloud, F4663, SAP_S4CRM_BC_ANA_SLS_SRVC_PC, SAP_SD_BC_ANA_SLS_SRVC_PC, SAP_SD_PGT_SALES_MGR_OVR_PC , KBA , SD-ANA-2CL , Analytics (Public Cloud) , How To

Product

SAP S/4HANA Cloud all versions