Symptom
When selecting the Order to Cash Dashboard app, the following message is displayed: "It seems your profile is not configured for this system".
Environment
- Sales and Distribution (SD)
- SAP S/4HANA Cloud All versions
Reproducing the Issue
- Logon to the launchpad with role SAP_BR_SALES_MANAGER assigned.
- Navigate to the tile group Sales Analytics.
- Select tile Order to Cash Dashboard
- Message is displayed: "It seems your profile is not configured for this system ".
Cause
The user has not been synchronized from SAP S/4HANA Cloud to embedded SAP Analytics Cloud (SAC) system.
Resolution
Please revert to the following KBA for steps to resolve the issue:
Keywords
F4663, S4HANA Cloud, S/4 Cloud, SAC, Embedded SAC, S/4 HANA Cloud, embedded analytics, sap analytics cloud, F4663, SAP_S4CRM_BC_ANA_SLS_SRVC_PC, SAP_SD_BC_ANA_SLS_SRVC_PC, SAP_SD_PGT_SALES_MGR_OVR_PC , KBA , SD-ANA-2CL , Analytics (Public Cloud) , How To
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions