SAP Knowledge Base Article - Preview

3340225 - Contact and Account of Lead could not be seen under Contact and Account work center

Symptom

You have observed that Account and Contact IDs are being created at Lead level without converting them to actual Account and Contact.


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Environment

  SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Leads;Accounts;Contacts;Prospect;Convert , KBA , LOD-CRM-LM , Lead Management , Problem

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