Symptom
HANA backup with Veeam Backint failed and the following errors can be seen from indexserver trace or nameserver trace:
[-1/-1] <timestamp> e Backup BackupMgr_ExecutorJob.cpp(00141) : Sending BackupSaveMetadata <hostname>:30001: exception 1: no.110512 (unknown file:0)
Backint reported 'BACKINT backup job into /usr/sap/<SID>/SYS/global/hdb/backint/COMPLETE_DATA_BACKUP_databackup_0_1 failed with error code ERROR' in file '/var/tmp/hdbbackint_RE1.MvNshN'
exception throw location:
1: 0x00007f75b8e75246 in Backup::BackupExe_Response::getException(ltt::auto_object<ltt::exception>&) const+0x72 at BackupExe_Response.cpp:242 (libhdbbackup.so)
2: 0x00007f75b8e47020 in Backup::BackupMgr_ExecutorJob::run(Execution::JobObject&)+0x100 at Backup_ContainsException.hpp:90 (libhdbbackup.so)
3: 0x00007f75a5fc9e29 in Execution::JobObjectImpl::run(Execution::JobWorker*)+0x12f5 at JobExecutorImpl.cpp:1109 (libhdbbasis.so)
4: 0x00007f75a5fd4dd4 in Execution::JobWorker::runJob(ltt::smartptr_handle<Execution::JobObjectForHandle>&)+0x3c0 at JobExecutorThreads.cpp:224 (libhdbbasis.so)
5: 0x00007f75a5fd7327 in Execution::JobWorker::run(void*&)+0x203 at JobExecutorThreads.cpp:443 (libhdbbasis.so)
6: 0x00007f75a6035f87 in Execution::Thread::staticMainImp(void**)+0x743 at Thread.cpp:464 (libhdbbasis.so)
7: 0x00007f75a6037658 in Execution::Thread::staticMain(void*)+0x34 at ThreadMain.cpp:26 (libhdbbasis.so)
exception 2: no.110203 (unknown file:0)
Not all data could be written: Expected 4096 but transferred 0
Backint log shows the following error:
<timestamp> backint started:
command: /usr/sap/<SID>/SYS/global/hdb/opt/hdbbackint -f backup -i /var/tmp/hdbbackint_RE1.24tQI8 -o /var/tmp/hdbbackint_RE1.MvNshN -u RE1 -s <EBID> -c 4 -l COMPLETE
pid: xxxxx
input:
#SOFTWAREID "backint 1.04" "HANA HDB server 1.00.122.28.1571903286"
#PIPE "/usr/sap/<SID>/SYS/global/hdb/backint/COMPLETE_DATA_BACKUP_databackup_0_1"
<timestamp> backint terminated:
pid: xxxxx
exit code: 0
output:
#SOFTWAREID backint "Veeam Plug-in for SAP HANA"
#ERROR /usr/sap/<SID>/SYS/global/hdb/backint/COMPLETE_DATA_BACKUP_databackup_0_1
Veeam Backup & Replication error: The database UNKNOWN@<SID> must be added to a backup policy.
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Environment
HANA 2.0
Supported Veeam tool as per note 2750895
Product
Keywords
veeam, backup policy, backint, 4096 , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem
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