SAP Knowledge Base Article - Preview

3340282 - After reaching the limitation of 5 OTP codes within 5 minutes, can user change email address via "Enter The Code" screen to request a new OTP within 5 minutes?

Symptom

After reaching the limitation of 5 OTP codes within 5 minutes, can user change email address via "Enter The Code" screen to request a new OTP within 5 minutes?


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Environment

  • SAP Customer Data Cloud
  • Customer Identity 

Product

SAP Customer Data Cloud all versions

Keywords

otp, code, limit, limitation, five, 5, minutes. requirement, change, email, address, add, enter, update , KBA , CEC-PRO-SYS , System (Network, Performance, SMTP, Rate Limits, Latency) , Problem

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