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SAP Knowledge Base Article - PreviewSymptom
When using the Paste feature in Service Ticket Items, Actual Start Date and Actual End Date data are pasted and saved. But after the ticket is refreshed or re-opened, the dates disappear.
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud for Customer
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2302
Keywords
Excel Copy Paste Actual Start Date Actual End Date Item Service Ticket , KBA , LOD-CRM-SRP , Service Request Processing , How To
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