/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
When using the Paste feature in Service Ticket Items, Actual Start Date and Actual End Date data are pasted and saved. But after the ticket is refreshed or re-opened, the dates disappear.
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
- SAP Cloud for Customer
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2302
Keywords
Excel Copy Paste Actual Start Date Actual End Date Item Service Ticket , KBA , LOD-CRM-SRP , Service Request Processing , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)