Symptom
Home page and modules are flipped (right to left) in the instance for users with language set to English
Environment
SAP SuccessFactors HCM Core
Reproducing the Issue
- Login to customer instance with affected users
- Theming is right-aligned instead of left for affected users
Cause
- User's default language is set to en_RTL.
- Default Language in Provisioning in en_RTL so all users will be en_RTL if left blank or English is chosen for new onboardees/users.
Resolution
change default locale from en_RTL in the UDF for existing affected users, and change default language in provisioning to en_US to prevent the issue from re-occurring in future.
Keywords
Right-to-left, flipped, theme, display issues, language, manage users, en_RTL, right aligned, alignment , KBA , LOD-SF-PLT-THM , Theme Manager Issues , LOD-SF-PLT-MNG , Manage user Issues , Problem
Product
SAP SuccessFactors HCM Core all versions