SAP Knowledge Base Article - Public

3340666 - Theming for Users is Displaying as Right-Aligned in Instance Although Language is Set to English

Symptom

Home page and modules are flipped (right to left) in the instance for users with language set to English

Environment

SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Login to customer instance with affected users
  2. Theming is right-aligned instead of left for affected users

Cause

  • User's default language is set to en_RTL.
  • Default Language in Provisioning in en_RTL so all users will be en_RTL if left blank or English is chosen for new onboardees/users.

Resolution

change default locale from en_RTL  in the UDF for existing affected users, and change default language in provisioning to en_US to prevent the issue from re-occurring in future.

Keywords

Right-to-left, flipped, theme, display issues, language, manage users, en_RTL, right aligned, alignment , KBA , LOD-SF-PLT-THM , Theme Manager Issues , LOD-SF-PLT-MNG , Manage user Issues , Problem

Product

SAP SuccessFactors HCM Core all versions