SAP Knowledge Base Article - Public

3340714 - [1H 2023 Release Issue] Cover Letter and Resume Viewer shows on the bottom-left corner in Interview Central - Recruiting Management

Symptom

This article describes the issue with Cover Letter and Resume Viewer shows on the bottom-left corner in Interview Central.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

a. Go to Recruiting > Interview Central.
b. Click on any Candidate > It will Open the Candidate Profile. 
c. From the Candidate Profile > Open Cover Letter (or Resume or CV).

Resume and Cover Letter Viewer appears on the bottom-left corner of the popup, even when expanded. Note: This has been tested on both Chrome and Edge browsers. 

Workaround: If the user has permissions for Candidate Search or the Application, the resume and cover letter can be viewed from there. 

Resolution

This issue has been resolved and is no longer occurring. 

Keywords

Interview Central, Resume Viewer, Cover Letter Viewer, CV Viewer, display, resume not displaying properly, cv not displaying properly, bottom-left corner, appears cut, appears truncated, b2023 release, 1H 2023 release, Recruiting Management, RCM , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors HCM Core all versions