SAP Knowledge Base Article - Public

3341174 - Error when selecting Onboarding 1.0 on manage pending hire | 1H 2023 - Onboarding 1.0

Symptom

Error when selecting onboarding 1.0 on Manage pending Hire: "Entity MPH2ONB1Entity is not found. Please contact your system administrator."

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Go to Manage Pending Hire
  2. On the module selection, select Onboarding 1.0
  3. Error will appear

Cause

Issue is cause by duplicate field entries on Configure Columns for the Manage Pending Hires.

Resolution

This is a known issue, and engineering team is working on a fix.

As a workaround, please perform the following:

  1. Go to "Configure columns for manage pending hire" feature
  2. Select Onboarding 1.0
  3. Review if there are any duplicate field entries
  4. Remove the duplicated
  5. Save
  6. Error should not happen anymore.

Keywords

MPH2ONB1Entity, Release, 1h2023, MPH, manage pending recruits, MPR, OBD , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , Problem

Product

SAP SuccessFactors Onboarding all versions