SAP Knowledge Base Article - Public

3341247 - Report User Logon Details Displays Incorrect Data

Symptom

User last logon time is not updated properly in User logon details report.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Business Analytics work center.
  2. Open the Design and Assign Reports view.
  3. Search for 'User Logon Details'.
  4. Open the report.
  5. Execute it for the required users.
  6. Last logon time displays constant value of 00:00:00.

Cause

The special value 00:00:00 for the last logon time indicates that the initial password was used for login, which occurs when logging in with the initial password or when a productive password is not set.

Resolution

To display the last logon time, set a productive password for this report.

NOTE: when an initial password is changed it becomes the productive password.

See Also

2656176 - How to Get User Logon History

3260995 - Time Zone Behavior during DST (Daylight Savings Time)

Keywords

User Logon Details, last logon time, Incorrect time , KBA , user logon details , last logon time , SRD-CC-IAM , Identity & Access Management , SRD-CC-CI-CCS , ByD Service Control Center , Problem

Product

SAP Business ByDesign all versions