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SAP Knowledge Base Article - PreviewSymptom
User cannot complete I-9 reverification because the citizenship status will not populate. It will not allow user to choose document options. Citizenship status should be "Alien Authorized to Work".
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Environment
SAP SuccessFactors Onboarding 1.0
Product
SAP SuccessFactors Onboarding all versions
Keywords
ONB, citizenship, status, everify, i-9, form, alien, onboarding, OBD , KBA , LOD-SF-OBD , Onboarding , Problem
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