SAP Knowledge Base Article - Public

3341594 - Class Connector nullifies SEG_DESC

Symptom

When updating a Class using the Class Connector, the Time Slot Descriptions of the Class are getting nullified. 

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Search for a Class in LMS Admin side > go to Agenda tab;
  2. Add a Time Slot Description in the Class;
  3. Use the Class Connector to update Classes in the system;
  4. The Time Slot Description is getting nullified. 

Cause

As confirmed by Engineering and Product Management teams, this is an Expected behavior in the system.

Resolution

When an Admin runs the Class Connector to update an existing Class, the existing Segments of the Class are deleted and new segments are added based off the new values provided by the admin in the Connector file.

The Segment Description is also updated to the value provided in the Connector file or removed if the admin doesn't provide any value for SEG_DESC.

If the admin wants to retain the value of Segment Description, then the admin should have this field set to some value in Connector file.

Keywords

LOD-SF-LMS-SCH, Class Connector, SEG_DESC, Time Slot Description, nullify. , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning 2305