SAP Knowledge Base Article - Public

3341885 - "Default setting for launch mode when importing content" is greyed out/locked in Global application settings

Symptom

"Default setting for launch mode when importing content" is greyed out/locked in the Global application settings.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Learning admin > System administration > Global application settings.
  2. Disable "Default setting for launch mode when importing content" > Apply changes.
  3. Verify that "Default setting for launch mode when importing content" is greyed out/locked

Cause

This is because "Display Launch in a new Browser Window option for content objects" is disabled in Global application settings.

Resolution

  1. Go to Learning administration > System administration > Global application settings
  2. Enable "Display Launch in a new Browser Window option for content objects" > Apply changes

After Enabling the above configuration, it will be possible to change the "Default setting for launch mode when importing content" setting value.

See Also

Set Default Launch Mode When Importing Content | SAP Help Portal

Keywords

grey, value, modify, setting,  , KBA , LOD-SF-LMS-CNT , Content , How To

Product

SAP SuccessFactors Learning all versions