SAP Knowledge Base Article - Preview

3342008 - Complete Sub-Ticket Fails to Update Main Ticket Status

Symptom

When you set the Sub-Ticket status to Completed, there is no change with the Main Ticket Status.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2302

Keywords

Main Ticket;Sub Tickets;Status;Completed;
, KBA , LOD-CRM-SRP , Service Request Processing , How To

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