SAP Knowledge Base Article - Public

3342060 - I receive error when processing Signavio process hierarchy

Symptom

I receive the following error when processing Signavio process hierarchy: 'Error while processing Signavio process hierarchy for Signavio process *Number* >> could not get all Signavio process model to glossary item links'

Environment

SAP Signavio Process Manager 3.0

Reproducing the Issue

  1. Open LeanIX.
  2. Navigate to process page.
  3. Select a process
  4. Export process to Signavio.
  5. See you receive the above error.

Cause

You are getting this error as your users API access license was deactivated.

Resolution

Please contact Support to re-enable or re-assign the API license to your user.

See Also

For more information on the LeanIX integration, please read the following excerpt from our user guide: https://documentation.signavio.com/suite/en-us/Content/process-manager/userguide/workspace-admin/system-integration.htm?

Keywords

process, manager, export, import, process, hierarchy, error, model, glossary, item link, leanix , KBA , BPI-SIG-PM-MOD , Modelling Tools for SAP Signavio Process Manager , Problem

Product

SAP Signavio Process Manager 3.0