SAP Knowledge Base Article - Preview

3342072 - How to validate if Metric "Average Dialog Response Time (last hour)" displayed correct value

Symptom

Collected value of Metric "Average Dialog Response Time (last hour)" exceeded threshold, as a consequence result:

  • Alert "Bad system response time" generated in Alert Inbox
  • Metric "Average Dialog Response Time (last hour)" rating Yellow/Red in System Monitoring UI

How to check whether the displayed value of metric "Average Dialog Response Time (last hour)" match the real value with monitored system ST03N.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

ST03N, Average Dialog Response Time (last hour), Bad system response time, sm_workcenter, alert inbox, system monitoring, st03, , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , How To

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