SAP Knowledge Base Article - Public

3342210 - Error "You don't have permission to access this page." when accessing Compensation Home

Symptom

When attempting to access Compensation Home with a user that has limited permissions to Manage Compensation and Manage Compensation and Varpay, a popup is received stating You don't have permission to access this page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HxM Cloud

SuccessFactors Compensation Management

Reproducing the Issue

  1. Log in as affected user
  2. Go to Compensation Home
  3. The following error is immediately received: 
    •         System Information
               Release: 20230604112215
              Server: 21pc70bcf1012
              Request: /xi/ui/compensation/pages/oneadmin/home.xhtml
              Error ID: 1227f031-5f88-437f-9092-6d93b3d23826
              Fingerprint: 6d7ffcda7ac1464fa99828309ce8c2e53b278731
              Timestamp: 2023-06-06T14:45:20.470-0400

Resolution

Fixed in 2H 2023, and successfully patched in Preview instances on June 12th and Production instances on June 15th

Keywords

Fingerprint: 6d7ffcda7ac1464fa99828309ce8c2e53b278731 , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Compensation all versions

Attachments

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