SAP Knowledge Base Article - Public

3342221 - 1H 2023 - Org Chat quick card view is changed to row display instead of column display

Symptom

Post 1H 2023 release, view of Org Chat quick card is showing row display instead of column display

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Core 2305

Reproducing the Issue

1. Login to instance
2. Navigate to Company info / Org Chat
3. Search any user
4. Click on user name
5. Employee details displayed in quick card

Cause

There was an issue with previous design where there were 3 columns to display org related information. It cause words cut in several languages. 

Resolution

We have changed the view of Org Chat quick card to row display instead of column display in 1H 2023 release. 

See Also

2088811 - Quick Cards: Quick cards and how they work - HXM Suite

Keywords

SF, SuccessFactors, quick card, Org Chat, Company Org Chart, Company info, LOD-SF-PLT-ORG , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Product Enhancement

Product

SAP SuccessFactors HXM Core 2305