Symptom
Post 1H 2023 release, view of Org Chat quick card is showing row display instead of column display
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Core 2305
Reproducing the Issue
1. Login to instance
2. Navigate to Company info / Org Chat
3. Search any user
4. Click on user name
5. Employee details displayed in quick card
Cause
There was an issue with previous design where there were 3 columns to display org related information. It cause words cut in several languages.
Resolution
We have changed the view of Org Chat quick card to row display instead of column display in 1H 2023 release.
See Also
2088811 - Quick Cards: Quick cards and how they work - HXM Suite
Keywords
SF, SuccessFactors, quick card, Org Chat, Company Org Chart, Company info, LOD-SF-PLT-ORG , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Product Enhancement