Symptom
Project's time and expense assignment is stuck in error.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Project Management work center.
- Go to Time and Expenses view.
- Search for ABC-n (ABC-n is the Project's task).
- You can see that the entry has 'Reassignment Status: Finished with Error'.
- Click in the red symbol of the error.
- You can see that the error message is: 'Work Description is mandatory for Project Task ABC-m' (ABC-m is another Project's task).
And also:
- Go to Application and User Management work center.
- Go to Delayed Business Object Processing view.
- Show: All delayed business object processing.
- Search for XYZ (XYZ is the delayed business object).
- Click in Restart button.
- Click in Application Log button.
- You can see that: 'Overall Status: Errors Occurred'.
- The error is: 'Work Description is mandatory for ABC-m'.
Cause
The time recording cannot be reassigned because the project task is not configured to require a work description. Therefore, the system does not expect a mandatory work description entry for this task, which is preventing the reassignment process.
Resolution
You can change the task's Work Description as not mandatory by following the steps below:
- Go to Project Management work center.
- Go to Projects view.
- Search for project ABC.
- Click in Edit button.
- Navigate to Project Plan tab and Gantt chart subtab.
- Select task ABC-m.
- You can see that 'Work description: Work Description Required'.
- Change it to: 'No Work Description Required'.
And then you can restart the Delayed Business Object performing the steps below:
- Go to Application and User Management work center.
- Go to Delayed Business Object Processing view.
- Show: All delayed business object processing.
- Search for XYZ.
- Click in Restart button.
Then the Reassignment Status of the project expense should be finished.
See Also
Keywords
Delayed Business Object; Project; Task; Reassignment; Work Description , KBA , AP-PRO , Project Processing , How To
SAP Knowledge Base Article - Public