SAP Knowledge Base Article - Public

3342240 - Error:Converting currencies ABC and XYZ not possible; currencies not convertible


In the Error  ABC and XYZ  are currencies.

You will see a red mark in either Purchase request or Shopping cart


You will see a Process communication error in either Purchase request or Shopping cart


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Reproducing the Issue

  1.  Go to Application user management work center
  2.  Go to Process communication errorsview
  3.  Choose 'Open errors with incidents'
  4.  You will find an entry with sender document 'Purchase Request' and  receiving document 'Shopping Cart'
  5.  Select it and scroll down you will see above error


No exchange rate maintained between the currencies.


  1.  Go to General ledger work center
  2.  Go to Common tasks-> edit exchange rates and Validity
  3.  Enter Source currency and Target currency same as those currencies appearing in error message and all other details and save
  4.  Once done let us know by creating a case so that we can restart the message in the back end.

See Also

[Enter your See Also here...]


[Enter your Keywords here...] , KBA , AP-REQ , Internal Request Processing , Problem


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