SAP Knowledge Base Article - Public

3342263 - Cannot close the customer project

Symptom

An error "There are still open down payments for WBS" is raised when customer wants to close the project in the APP Plan Customer Project.

Environment

S/4HANA Cloud

Reproducing the Issue

  1. Go to the APP Plan Customer Project
  2. Close the project

Cause

There is no open vendor down payment item for the WBS element but there are still open down payment request items on this WBS element on customer side.

Resolution

Please either finish the down payment process for these request documents or reverse them accordingly. After all down payment request documents on this WBS element have been cleared accordingly, closing the WBS element should be possible.

Keywords

'plan customer project', 'close the project', 'open down payments for WBS' , KBA , CO-OM-OPA , Overhead Orders , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud 2302