Symptom
- When a user is removed from a planning team, they get defaulted to "Business Intelligence" license which is not purchased, which causes warnings that licenses have been exceeded.
Environment
- SAP Analytics Cloud
Reproducing the Issue
- There are only two types of licenses, Planning Standard and Concurrent BI, in this SAC tenant.
- Create a user and assign the Role A which consumes the Concurrent BI license to this user.
- The user is assigned another Role B or Team A which consumes Planning Standard.
- Remove the Role B or Team B from the user.
- The user's license is changed to Business Intelligence license automatically other than Concurrent BI license.
Cause
- This issue is currently under investigation by development.
Resolution
- This issue is currently under investigation by development.
- Workaround: You can update all the licenses to the concurrent one according to SAP KBA: 3342333 - How to change the bulk of the users' license type from Business Intelligence license to Concurrent BI license in SAP Analytics Cloud(SAC)
Keywords
- Help portal
- SAP Community network portal ( Questions & Answers / Direct Link to Create Question / Blogs )
- SAP Community WIKI
- Ideaplace forum ( for enhancement requests & new features )
- Watch these videos to help start your journey with SAP BusinessObjects Cloud
- Training videos by topic areas: ( Overview, What's New, Models and Connections, Stories, SAP Digital Boardroom, Planning, Predictive, Collaboration, Administration )
- Training Events
- Past Event Recordings
- New user handbook
- Roadmap
- How to connect to on-premise data
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
Product
SAP Analytics Cloud 1.0