SAP Knowledge Base Article - Public

3342892 - I cannot see the list of users in my workspace under 'Users' tab in Explorer 'Manage users & access rights' settings.

Symptom

I cannot see the list of users in my workspace under 'Users' tab in Explorer 'Manage users & access rights' settings.

Environment

SAP Signavio Process Manager 3.0

Reproducing the Issue

  1. Open Process Manager Explorer
  2. Select the Setup button
  3. From the dropdown, select the 'Manage users & access rights' option.
  4. In the new dialog box, select the 'Users' tab.
  5. See that no users appear in the list.

Cause

You cannot see the list of users due to performance restriction within Process Manager where if the amount of users is over 200, the list does not show.

Resolution

You can however see a full list of users in your workspace via Process Collaboration Hub 'User management' settings.

See Also

For more information on managing users in Process Manager, please read the following excerpt from our user guide: https://documentation.signavio.com/suite/en-us/Content/process-manager/userguide/workspace-admin/manage-users/user-management.htm

Keywords

process, manager, explorer, user, settings, list, no, shown, see, cannot, setup, manage , KBA , BPI-SIG-PM-EXP , Explorer for SAP Signavio Process Manager , Problem

Product

SAP Signavio Process Manager 3.0