Symptom
The External Pricing Elements are not visible for Products within Overview Facet in Sales Order, but they are visible in Sales Quote.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Workcenter
- Navigate to Sales Orders view.
- Open any Sales Order.
- Go to "Overview" facet.
- In the Products Table, you will see that there is no External Pricing Elements (in Sales Quotes they are maintained).
Cause
The products table in Overview facet only has minimal fields and this is by design. External Price elements are only available in Products table in Products facet.
Resolution
This is the current expected behavior of SAP Cloud for Customer.
If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
External Pricing , Elements , Table , Products , Overview , Facet , Not visible , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To