SAP Knowledge Base Article - Public

3342944 - External Pricing Elements Are Not Visible in Sales Order


You noticed that the External Pricing Elements are not visible for Products within Overview Facet in Sales Order, but they are visible in Sales Quote.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales Workcenter > Sales Orders view.
  2. Open any Sales Order.
  3. Go to "Overview" facet. 
  4. In the Products Table, you will see that there is no External Pricing Elements (in Sales Quotes they are maintained).


 The products table in Overview facet only has minimal fields and this is by design. External Price elements are only available in Products table in Products facet.


This is the current expected behavior of SAP Cloud for Customer.

  1. If you are a partner: please use or the Partnerfinder.
  2. If you are a customer:

Contact your Account Executive. Check the link

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.


External Pricing , Elements , Table , Products , Overview , Facet , Not visible , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To


SAP Cloud for Customer add-ins all versions