Symptom
When trying to login in the SAP Analytics Cloud Excel Add-In, it responds with one of the following behaviors:
- "Sorry we can't load the add-in. Please make sure you have network and/or Internet connectivity. Click "Retry" once you're back online";
- "hcs.cloud.sap's server IP address could not be found";
- "The addin is not usable and also cannot be installed";
- "We are loading your add-ins. We will let you know when they are ready";
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Environment
SAP Analytics Cloud Excel Add-In
Product
Keywords
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