3343035 - eDocument Cockpit app requesting credential when submitting source document in in SAP S/4HANA Public Cloud

When submitting an eInvoice through eDocument Cockpit app, system requires credentials and password.

SAP S/4HANA Cloud, Public Edition.

1. Go to eDocument Cockpit app
2. select the source document 
3. click in 'Submit' button
4. a new screen is triggered asking for user credentials.

Missing Configuration in Communication and Integration path.

Review the configuration maintained in 'Deploy User Credentials' or 'Setup of Secure Connection' session from SAP API document related to the country.

For example, if using Turkey eDocument solution, refer to SAP Document and Reporting Compliance: Electronic Invoices and Delivery Notes for Turkey, but if using Mexico eDocument solution, refer to SAP Document and Reporting Compliance: Electronic Documents for México.

• SAP API SAP Document and Reporting Compliance: Electronic Invoices and Delivery Notes for Turkey
• SAP API Document and Reporting Compliance: Electronic Documents for México

edocument, credentials, submit, edocument cockpit, POP-UP, deploy user credential, invoice, screen. , KBA , CA-GTF-CSC-EDO , Electronic Document Processing Framework , Problem