SAP Knowledge Base Article - Public

3343210 - RMK header menu always displays as fully expanded - Recruiting Marketing


RMK header menu on the career site is not collapsing and always displays as fully expanded.


  • SAP SuccessFactors Recruiting Marketing
  • Career Site Builder

Reproducing the Issue

  1. Go to the career site
  2. RMK header menu displays straight away as fully expanded and does not collapse


The site has an incorrect setting in the database - XML: <useresponsivedesign>false</useresponsivedesign>


  1. Go to CSB > Tools > Import & Export
  2. Click on Export tab
  3. Select Site Settings
  4. Press the Export button
  5. Open the file using notepad++ or any other text editor
  6. Review the configuration
  7. Update <useresponsivedesign>false</useresponsivedesign> with <useresponsivedesign>true</useresponsivedesign> (see SAP Knowledge Base Article 3062549)
  8. Import the amended XML

See Also

3062549 - XML Overview for Site Settings in Career Site Builder - Recruiting Marketing

3008375 - How to Display Site Integrations tab in Career Site Builder - Recruiting Marketing

3034858 - CSB Components not showing properly - Recruiting Marketing


useresponsivedesign, header menu, not collapsed, always expanded, XML, Site settings, RMK, Career Site Builder, Recruiting Marketing , KBA , LOD-SF-RMK-CSB-STY , Global Styling, Site Settings, Headers, Footers , Problem


SAP SuccessFactors Recruiting all versions