SAP Knowledge Base Article - Public

3343242 - [Onboarding] Rehire task removed from ONB dashboard after completion

Symptom

  • During the Rehire process, the rehire task -- "Onboarding Rehire Verification" is showing and can be completed from the Onboarding Dashboard.
  • However, after the task was completed, the task is no longer visible.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Go to Onboarding dashboard and search for rehire user
  • You can see Onboarding Rehire Verification task is available in the dashboard
  • Complete this task and then check again
  • The task is no longer visible in the dashboard

Resolution

  • This is expected behavior.
  • Task disappears since the process is restarted due to acceptance as rehire in the second rehire check and a new process is created.
  • New Process does not have linkage to the task done as part of the older process.

Keywords

Rehire with old employment, rehire, ROOE, Onboarding rehire verification task, task, onboarding, verification , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding 2305