SAP Knowledge Base Article - Public

3343374 - H1 2023 Release To-do Panel Item Error

Symptom

While trying to close the To-Do's items from the To-Do panel, you receive the below error:
"OData Service performHp3TodoInlineAction Failed, Error Status: error, errorThrown:"

Environment

SAP SuccessFactors HXM Core

Reproducing the Issue

1. Login to instance
2. Go to To-Do panel
3. Click Take Action in the alerts
4. Click "I'm Done" or take any action on a To-Do
5. Error appears

Cause

This issue is due to a backend request for the To-Do action not parsing the payload

Resolution

Engineering have provided a fix for the issue with Patch planned  for  12-Jun-23 Preview and 15-Jun-23 Production

See Also

2979675 - The Latest Home Page To-Do's for Web and Mobile

Keywords

H1 2023, Release issue, To-Do panel, To-Do item, To-Do error message, OData Service performHp3TodoInlineAction Failed, Error Status: error, errorThrown , KBA , LOD-SF-PLT-TOD , To-Do List Issues , Problem

Product

SAP SuccessFactors HCM Core all versions