SAP Knowledge Base Article - Preview

3343381 - Disable the multi-select option for Customer, Employee and Contact on the feeder

Symptom

You find the access restriction for Contact doesn't work when you select Contact in Ticket Timeline view.


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Environment

SAP Cloud for Custmer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Ticket Configuration;Multi Select;Contact; , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-PM-SRV , C4C Product Management - Service , How To

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