SAP Knowledge Base Article - Public

3343576 - Error On Save Of Email Address "You do not have the necessary permissions to perform these changes. Please contact your systems administrator."

Symptom

Error on adding/editing an email address in Contact Information portlet:You do not have the necessary permissions to perform these changes. Please contact your systems administrator.”

"All the images from this instance are from our internal test instances, any resemblance with real environments are mere coincidence"

Environment

SAP SuccessFactors Employee Central - Email Information

Reproducing the Issue

  1. Navigate to employee’s profile -> Contact information portlet
  2. Edit existing record/add a new record for e-mail address.
  3. Save -> Error occurs “You do not have the necessary permissions to perform these changes. Please contact your systems administrator.”

Resolution

  • Workaround: Provide phone info edit permission
  • Engineering team is targeting the fix for 1H 2024 (b2405) release.

Keywords

KI2305,1H 2023, b2305 email information, phone information, INC4939382, You do not have the necessary permissions to perform these changes. Please contact your systems administrator, ECT-221199, ECT-221676, KI2311 , KBA , LOD-SF-EC-PER-EML , Email Info - Config, Rules, RBP, UI , Known Error

Product

SAP SuccessFactors Employee Central 2305 ; SAP SuccessFactors Employee Central 2311 ; SAP SuccessFactors HCM all versions