Symptom
One Time Payments from candidate's previous Employment record are getting erased/overwritten in Employee Profile when Rehiring a them on old Employment in Onboarding.
Environment
SAP SuccessFactors Onboading
Resolution
- Currently this is an expected behavior for RCM-EC-ROOE flow in Onboarding. Terminated candidate's PCNR is deleted and only new PCNR is added.
- Candidate hired via RCM-MPH as ROOE flow, 1 PCNR is provided (Terminated candidate's PCNR is not displayed), upon MPH page submission candidate's Employee Profile has only one PCNR. Older PCNR are deleted.
- Candidate coming in from ATS behavior is same. Only newly added PCNR is saved and older records are deleted.
Keywords
OBX, OTP, One time payment , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem
Product
SAP SuccessFactors Onboarding all versions