SAP Knowledge Base Article - Public

3343683 - One Time Payments are removed in Employee Profile for Rehire On Old Employment - Onboarding

Symptom

One Time Payments from candidate's previous Employment record are getting erased/overwritten in Employee Profile when Rehiring a them on old Employment in Onboarding.

Environment

SAP SuccessFactors Onboading

Resolution

  • Currently this is an expected behavior for RCM-EC-ROOE flow in Onboarding. Terminated candidate's PCNR is deleted and only new PCNR is added.
  • Candidate hired via RCM-MPH as ROOE flow, 1 PCNR is provided (Terminated candidate's PCNR is not displayed), upon MPH page submission candidate's Employee Profile has only one PCNR. Older PCNR are deleted.
  • Candidate coming in from ATS behavior is same. Only newly added PCNR is saved and older records are deleted.

Keywords

OBX, OTP, One time payment , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions