3343746 - “Unable to save the changes” error occurs when completing I9 Section

When Completing the task with the appropriate options selected (provided in steps to reproduce) get an error “Unable to Save the Changes” and cannot continue with process. 

SAP SuccessFactors Onboarding

1. Select I9 Section task in Compliance tile on homepage.
2. Make the following selections:
   
   
   • “Yes” on “The employee's previous grant of employment authorization has expired and information for the document or receipt that establishes continuing employment authorization needs to be provided.”
   • “None” on “Are you a refugee, asylee or other with a protected status?”.
   • “No” on “Are you a citizen of one of these Freely Associated States?”.
   • “F-1” on “Visa Type”.
   • On “List A” choose “no” for receipt.
   • “Foreign password, work authorized nonimmigrant”.
   • Fill in other values as required.
   • On the next “Document is a receipt” section, choose “Form i94/I-94A”.
   • “US Customs and Border Protection” on “Issuing Authority”.
   • Complete all other document fields as needed.
   • On the next “Document is a receipt” section, choose “Form I-20”.
   • “U.S. Immigration And Customs Enforcement” on “Issuing Authority”.
   • Complete all other document fields as needed.

RBP Issue

Please make sure and give edit permission for below Compliance object permission

I-9 User Data
E-Verify Data

Post changes, you can retest the behavior, You can able to submit the document successfully

I9, Reverification, Unable, save, changes, error, process, Onboarding. , KBA , LOD-SF-OBX-EVF , Everify , How To