Symptom
When adding a cost assignment for an employee following error is appearing: "An error occurred, and the data was not saved. Please try again later or contact Product Support. Error ID:.."
Environment
- SAP SuccessFactors Employee Central
- Public Sector Management
Cause
Validations were enable on Configure Public Sector Management Cost Object Assignments to validate based on integrated Public Sector management solution however Integration was not defined.
More information can be found: https://help.sap.com/docs/SAP_SUCCESSFACTORS_EMPLOYEE_CENTRAL/8737092aab7848d997cdd11a0f6ff13c/222ab15347b444e4ac9b09956cb1bbea.html?locale=en-US&q=Validations%20and%20Derivations
Resolution
- Disable the checkbox against 'Available User Interfaces' (Configure Public Sector Management Cost Object ->Validations and Derivations>Available User Interfaces)
- Or, maintain a connection to the FI system by adding an entry in 'Security Center' under 'Destination Settings'.
See Also
Keywords
An error occurred, and the data was not saved,Please try again later or contact Product Support, Error ID, error, public, sector, cost, assignment, management, integration, PSM_COST_OBJECT_VALIDATION_DERIVATION_ERROR, , KBA , LOD-SF-EC-HDP , Higher Duties & Public Sector , Problem