Symptom
You want to know how to make a card visible in home page.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Reproducing the Issue
- In home page, start adaptation.
- Click on the pencil button for the whole home page.
- Click on Add card from list button.
- The card you are looking for is not there.
Cause
In the first time, it is necessary to add the cards explicitly from the list of Application/Tools Cards in Adaptation Mode.
Resolution
- On Home Page, Start Adaptation.
- Click on the Pencil Icon.
- Click on + button (Create Card).
- Select Application or tools (this will depend on the type of card you are looking for).
- Enable the desired card.
- Click on Apply.
- Click on End session.
After you do the mentioned steps for the card, in case you hide the card, you will be able to add it again with "Add card from list" button.
Keywords
Home Page, Card, Application, Tools, Visible , KBA , CEC-CRM-HOM , Home Page for SAP Sales/Service Cloud , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Attachments
AddCardFromList.png |