Symptom
When provisioning users using IPS where the target system is an IAS system, an error similar to the following is received:
user:e2b0789e-1fb7-4a8c-b1fb-8dfd727b79b4,
system=<SourceSystem> to <TargetSystem>,
time=2023-06-01T18:55:55.525+00,
error=com.sap.cloud.ips.connectors.impl.EntityNotFoundException: No user found from https://<tenant>.accounts.ondemand.com//scim/Users?filter=userName eq "John",
content={"active":true,"addresses":[],"displayName":"John Doe","emails":[{"value":"John.Doe03@sap.com"}],"name":{"familyName":"Doe","givenName":"John"},"schemas":["urn:ietf:params:scim:schemas:core:2.0:User",
"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User","urn:ietf:params:scim:schemas:extension:sap:2.0:User","urn:sap:cloud:scim:schemas:extension:custom:2.0:User"],"urn:ietf:params:scim:schemas:extension:sap:2.0:User":
{"emails":[{"value":"John.Doe@sap.com","verified":true}],"mailVerified":true,"passwordDetails":{"status":"disabled"},"sendMail":false},"userName":"John","userType":"employee"}
Note: This error is used just as an example, but the error message in your case may differ.
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Environment
Identity Provisioning Services
Product
Identity Provisioning 1.0
Keywords
IPS Troubleshooting, IAS, IPS, Identity Authentication , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , BC-IAM-IDS , Identity Authentication Service , Problem
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