SAP Knowledge Base Article - Public

3343940 - "Harmful content detected on the file" occurs when admin imports PPTX file - SuccessFactors Learning

Symptom

"Harmful content detected on the file" occurs when admin imports PPTX file.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

1. Learning Administration > Import Content > upload a pptx file

2. "Harmful content detected on the file" occurs and import fails.

Cause

There is equation in the pptx file and the equation was created with Equation Editor 3.0, which is no longer supported. 

Resolution

Double click the equation in the pptx file and convert it to the latest equation format, which is now supported by Microsoft.

Save the pptx and import it again. 

This time, import will be successful and no harmful content will be detected.

Keywords

equation, microsoft, math format, import content , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions