3344041 - Update search index was failed and all the integrator were pending after the upgrade. - SAP Information Steward

• Update search index is failed and all the integrator are pending
• [E] 2023-05-24 12:39:11.445 [MMSearchIndexUtility][main] startOffset must be non-negative, and endOffset must be >= startOffset, and offsets must not go backwards startOffset=1,endOffset=8,lastStartOffset=117 for field 'MMCustomText'
  [E] 2023-05-24 12:39:11.457 [MMSearchIndexUtility][main] java.lang.IllegalArgumentException: startOffset must be non-negative, and endOffset must be >= startOffset, and offsets must not go backwards startOffset=1,endOffset=8,lastStartOffset=117 for field 'MMCustomText'
      at org.apache.lucene.index.DefaultIndexingChain$PerField.invert(DefaultIndexingChain.java:955)
      at org.apache.lucene.index.DefaultIndexingChain.processField(DefaultIndexingChain.java:527)
      at org.apache.lucene.index.DefaultIndexingChain.processDocument(DefaultIndexingChain.java:491)
      at org.apache.lucene.index.DocumentsWriterPerThread.updateDocuments(DocumentsWriterPerThread.java:208)
      at org.apache.lucene.index.DocumentsWriter.updateDocuments(DocumentsWriter.java:415)
      at org.apache.lucene.index.IndexWriter.updateDocuments(IndexWriter.java:1471)
      at org.apache.lucene.index.IndexWriter.updateDocument(IndexWriter.java:1757)
      at org.apache.lucene.index.IndexWriter.addDocument(IndexWriter.java:1400)
      at com.bobj.mm.search.engine.lucene.process.LuceneIndexUtilityListener.consumeDocumentIndex(LuceneIndexUtilityListener.java:90)
      at com.bobj.mm.search.process.AbstractIndexUtilityListener.insert(AbstractIndexUtilityListener.java:125)
      at com.bobj.mm.search.DocumentScheduler.create(DocumentScheduler.java:131)
      at com.bobj.mm.search.MMSearchIndexUtility$CreateIndexRunnable.call(MMSearchIndexUtility.java:413)
      at com.bobj.mm.search.MMSearchIndexUtility$CreateIndexRunnable.call(MMSearchIndexUtility.java:363)
      at java.util.concurrent.FutureTask.run(FutureTask.java:266)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
      at java.lang.Thread.run(Thread.java:838)
• Restart the EIM APS and ISJobServer from CMC-> Servers doesn't help

SAP Information Steward

SAP Information Steward, search index , KBA , EIM-IS-DEP , Information Steward - Deployment Install Upgrade , Problem