Symptom
Following the 1H 2023 release, attachments sent to candidates (Offer Letters, application documents) with names containing non-Cyrillic characters (e.g. Korean, Hebrew, etc.) are not displayed correctly to candidates. The attachment name is showing as a string of letters, numbers and symbols instead of the expected characters.
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Environment
SAP SuccessFactors Recruiting Management
Keywords
attachment name, display, incorrect characters, encoding, 2023 release , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem
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