SAP Knowledge Base Article - Public

3344313 - Error when updating all worksheets - Compensation and Variable Pay

Symptom

  • Error "<!-- jobResponse123456.txt id not imported prior to export. -->"
  • Get an error when updating all forms
  • Error from Monitor Compensation Job Details "There were errors while updating the following plans:"

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Go to Compensation Home;
  2. Monitor jobs Compensation;
  3. Search the job's name;
  4. Forms will be updated;
  5. The remaining failed;
  6. Search the form's name;
  7. Manage worksheets;
  8. Update all worksheets;
  9. Check the job logs.

Cause

The form was set to the step with hide document visibility setting (Action - "hide form"), as a result the mass update failed, this is an expected behavior.

Resolution

To Fix the issue follow these steps:

  1. Unhide the document visibility setting.
  2. Route the form to either the previous or next step.
  3. Update the worksheets.

Keywords

error, failed, worksheets, form, hide, unhide, update, variable pay, compensation
, KBA , LOD-SF-CMP-FRM , Forms & Templates , LOD-SF-VRP-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors Compensation all versions