Symptom
- Error "<!-- jobResponse123456.txt id not imported prior to export. -->"
- Get an error when updating all forms
- Error from Monitor Compensation Job Details "There were errors while updating the following plans:"
Environment
- SAP SuccessFactors Compensation
- SAP SuccessFactors Variable Pay
Reproducing the Issue
- Go to Compensation Home;
- Monitor jobs Compensation;
- Search the job's name;
- Forms will be updated;
- The remaining failed;
- Search the form's name;
- Manage worksheets;
- Update all worksheets;
- Check the job logs.
Cause
The form was set to the step with hide document visibility setting (Action - "hide form"), as a result the mass update failed, this is an expected behavior.
Resolution
To Fix the issue follow these steps:
- Unhide the document visibility setting.
- Route the form to either the previous or next step.
- Update the worksheets.
Keywords
error, failed, worksheets, form, hide, unhide, update, variable pay, compensation
, KBA , LOD-SF-CMP-FRM , Forms & Templates , LOD-SF-VRP-FRM , Forms & Templates , Problem
Product
SAP SuccessFactors Compensation all versions