3344334 - Cannot open LMS Direct Link for Report or Report with Criteria

User cannot open LMS direct link for Report or Report with Criteria.

Error message like below will be displayed.

' Error

The requested operation is not available. If you continue to experience problems, please contact your administrator, referencing ticket #528,144.

Click here to return to the home page.'

SAP SuccessFactors Learning

1. Generate a Direct Link via Learning Administration > System Administration > System Management Tools > Generate Direct Link

2. Select 'Report' as the link type > Select a report > e.g. Learning History > Display Link > Copy the link

3. Go back to BizX Homepage > Paste the link in the address bar in browser tab > Wait for the SSO redirection to complete > See below Error screen 

4. From httpwatch log, can see a 403 error was responded from server.

The selected report has been replaced with a customized report.
Server gives a 403 response because the out-of-box report has been unpublished in the tenant and resulted in the error page.

This is an expected behavior as Direct Link currently only supports LMS standard reports.

Re-publish the standard report can make the Direct Link work.

User report, custom report direct link, 403 , KBA , LOD-SF-LMS , Learning Management System , Problem