Symptom
The following subset of Provisioning Configuration Changes should be made/enabled/disabled by your Implementation Partner and may require follow-up actions or implementations. In situations where you are not already engaged with a Partner and there is no associated implementation effort, SAP Support can make minor provisioning configuration including enabling/disabling specific minor features, behalf of a customer.
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Goal Management
Resolution
You can open a case with SAP Product Support to request any of the following features to be enabled. Please follow the Case Creation Template described below.
IMPORTANT NOTES
- Product Support reserve the right to adjust the scope of this document at any time based on Product Enhancements & Product Direction Changes
- As per any new feature enablement, please ensure you enable any feature first in your TEST environment and conduct thorough testing before considering enabling in Production.
- We highly recommend that first you review the linked related information to fully understand any requirements or follow-up activities that are required.
- SAP Product Support are not responsible for making any further implementation or changes outside the enablement of the below listed switches. If further implementation is required, you must engage with SAP Professional Services or your Implementation Partner for any further actions.
- Any feature that are not included on this list cannot be enabled by SAP Product Support.
Feature Main Switch | Feature Sub-Switch | Documentation Link |
Product Function
| Support Component |
Legal Scan Library Export | KB Article 2219367 - How to Request the Export Legal Scan Library File for Performance Management and Goal Management | Performance Management | LOD-SF-PM-SCR | |
Rich text editor for PM and 360 | KB Article 2077922 - Manage Templates - Rich Text Editor - Performance Management | Performance Management | LOD-SF-PM-SCR | |
The rich text editor cleans up text pasted from Microsoft Word (currently, this only affects pages that use common Performance Management code) | KB Article 2077922 - Manage Templates - Rich Text Editor - Performance Management | Performance Management | LOD-SF-PM-SCR | |
Disable Form Status Page |
KB Article 3321304 - How to disable the "form status Folder" under PM tab | Performance Management | LOD-SF-PM-SCR | |
Mobile PM Reviews [Not Ready for Sales/Production] — requires “PM v12 Acceleration” and “Performance Appraisal Smart Form” | Implementation Guide - Enabling Mobile Performance Management | Performance Management | LOD-SF-PM-SCR | |
Show in-progress form ratings in live profile |
Implementation Guide - People Profile | Performance Management | LOD-SF-PM-SCR | |
Hide Delete Icon inside Form | Implementation Guide - Form Template Settings | Performance Management | LOD-SF-PM-SCR | |
Document Transfer | Enable document transfer for Matrix Manager change | Implementation Guide - Configuring Document Transfer in Form Templates | Performance Management | LOD-SF-PM-SCR |
Document Transfer | Enable document transfer for HR Manager change [Demoable, Not Ready for Production] | Implementation Guide - Configuring Document Transfer in Form Templates | Performance Management | LOD-SF-PM-SCR |
Managing Documents | Remove Inactive Employee Documents | KB Article 2076663 - Manage Live Forms - Remove Inactive User Documents for All Inactive Users - Performance Management | Performance Management |
LOD-SF-PM-SCR |
Disable TGM link in Quick Cards |
KB Article 2088811 - Quick Cards: Quick cards and how they work - HXM Suite | Goal Management | LOD-SF-GM-SCR | |
Enable Goal Management Access Permission — requires “Version 11 UI framework (ULTRA)” |
KB Article 2072245 - Enable Goal Management Access Permission - Goal Management | Goal Management | LOD-SF-GM-SCR | |
Goal Frameworks | Sync goal data to ad hoc report Last Data Sync Completion Date : null | Goal Management | LOD-SF-GM-SCR | |
Change Goal into Objective |
KB Article 2819527 - Change Objective Into Goal Language Setting - Goal Management | Goal Management | LOD-SF-GM-SCR | |
Disable autocompletion find in the UI | Implementation Guide - Adding Goal Wizard | Goal Management |
LOD-SF-GM-SCR |
Case Creation Template for Customers
- Select the corresponding Product Function & Support Component
- Subject: [Provisioning Switch Request] Please enable/disable switch XYZ for Product Function ABC
- Description: I hereby authorize SAP Product Support to enable the following Provisioning Switch in instance <Specify Instance ID here>
- <List the switches from the table above> and specify required value if applicable
- I confirm that I fully read & understood the documentation related to the feature(s) and the consequences related to enabling/disabling the feature(s)
- Requester Information: <Provide your full name & email address>
See Also
For more information on which changes can be completed by Cloud Product Support via Software Change Request, and which changes should be completed by Implementation Partners for Performance & Goals, please check the below documentation:
Keywords
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