SAP Knowledge Base Article - Public

3344546 - Why do I receive the error message ' Document could not be exported. The system was unable to export the document.' when attempting to export a BPMN 2.0 xml file?

Symptom

Why do I receive the error message ' Document could not be exported. The system was unable to export the document.' when attempting to export a BPMN 2.0 xml file?

Environment

SAP Signavio Process Manager 3.0

Reproducing the Issue

  1. Open Explorer
  2. Select a process
  3. In the menu, press Import/Export
  4. In the dropdown, select Export as BPMN 2.0 XML.
  5. See that its fails and you see an error.

Cause

You are receiving this error as the diagrams you are exporting have been linked to each other as sub processes and this is not compliant with the BPMN 2.0 standard.

Resolution

 You will be able to export the processes without issue if you remove the sub process links.

See Also

For more information on exporting BPMN diagrams as XML please read the following excerpt from our user guide: https://documentation.signavio.com/suite/en-us/Content/process-manager/userguide/export-bpmn2-xml.htm?

Keywords

process, manager, export, 2.0, bpmn, file, xml, error, document, system  , KBA , BPI-SIG-PM-EXP , Explorer for SAP Signavio Process Manager , Problem

Product

SAP Signavio Process Manager 3.0